FitSocial Privacy Policy

Last Updated: September 7, 2026

FitSocial, operated by ARTecX Solutions, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information FitSocial collects, how it is used, how it is stored, and the choices available to you.

By using FitSocial, you agree to the practices described in this Privacy Policy.

1. Information We Collect

FitSocial may collect information that you provide directly, information generated when you use the application, and information received from supported platform services and connected devices.

The categories of information may include:

• Name
• Email address
• User account identifiers, including Firebase or backend user IDs
• Profile information and profile image
• Approximate and precise location, when location-based features are used
• Health and fitness information
• Workout and activity information
• Nutrition, water intake, weight, BMI, and wellness information
• Purchase and subscription history
• Photos and videos uploaded by the user
• Community posts, comments, and other user-generated content
• User actions such as likes, follows, blocks, reports, and similar interactions
• Device or other identifiers, including Firebase installation identifiers and push notification tokens
• App version, operating system, login activity, and other technical information necessary to operate and secure the service

FitSocial does not collect the contents of your email inbox, SMS/MMS messages, contacts, calendar, web browsing history, or standalone audio files unless a future feature explicitly requires such access and you are informed and asked for permission where required.

2. Health and Fitness Data

FitSocial may access health and fitness information only with your permission.

On Android, FitSocial may read supported information through Health Connect, including:

• Steps
• Active calories burned
• Total calories burned
• Distance
• Heart rate
• Activity-related information

On iOS, FitSocial may read supported health and fitness information through Apple Health and HealthKit after you grant permission.

FitSocial may also receive health-related information from supported wearable devices connected by the user.

Health and fitness information may be used to provide daily fitness progress, activity history, workout tracking, fitness statistics, points, streaks, goals, and related fitness features.

FitSocial does not use Health Connect, Apple Health, HealthKit, or wearable health data for advertising.

FitSocial is not intended to provide medical diagnosis, medical treatment, or clinical advice.

3. Health Data Permissions

FitSocial only accesses health information after you grant the necessary permissions through Health Connect, Apple Health, HealthKit, or your device permission system.

You may change or revoke health permissions at any time through your device settings, Health Connect, or Apple Health settings.

4. How We Use Your Information

FitSocial may use collected information to:

• Provide and maintain the FitSocial service
• Authenticate users
• Display daily fitness progress and history
• Synchronize health and fitness information
• Provide workout and nutrition features
• Calculate fitness points and streaks
• Provide social and community features
• Deliver requested push notifications
• Improve app performance and reliability
• Investigate technical issues
• Maintain security and prevent abuse
• Comply with applicable legal obligations

5. Health Data Synchronization

When health synchronization is enabled, FitSocial may send supported health and fitness values to FitSocial servers so the information can be displayed across FitSocial features and retained in your fitness history.

This information may include:

• Daily steps
• Active calories
• Total calories
• Distance
• Heart rate
• Activity minutes
• Workout-related information

Daily cumulative values may be updated throughout the day instead of creating duplicate records.

6. Wearable Devices

FitSocial may connect to supported Bluetooth or other fitness wearable devices when you choose to connect them.

Information processed may include:

• Device name
• Manufacturer and model
• Firmware information
• Connection status
• Battery information
• Heart-rate information
• Other supported fitness information

Bluetooth permissions are used only to discover, connect to, and communicate with supported devices.

7. Location Data

FitSocial may collect approximate and precise location information when you use features that require location access, such as walking, running, workout tracking, or route recording.

Precise location is used only when needed for location-based fitness features and after you grant the required device permission.

If background location access is enabled, FitSocial may continue recording an active workout route while the application is not in the foreground.

Location collection is optional for users who do not use location-based workout features. You can disable location access at any time through your device settings.

8. Camera, Photos and Microphone

FitSocial may request access to your camera, photo library, or microphone when you choose to create a profile image or upload photos or videos.

FitSocial does not access these features without your permission.

9. Community and Social Features

FitSocial may allow users to publish posts, photos, comments, and other community content.

Content you choose to make public may be visible to other users. FitSocial may provide privacy settings, profile visibility controls, blocking, and reporting functionality.

10. Notifications

FitSocial may send push notifications for supported features. Notification permission is optional and can be changed at any time through your device settings.

Push notification tokens may be stored in order to deliver notifications to your device.

11. Firebase and Authentication

FitSocial may use Google Firebase services for authentication, push notifications, and other application infrastructure.

If you use Google Sign-In or another third-party authentication provider, information necessary to authenticate your account may be processed by that provider and FitSocial.

12. Payments, Purchases and Subscriptions

FitSocial may offer paid subscriptions or premium features.

FitSocial may receive purchase and subscription history information from Google Play or the Apple App Store in order to verify subscription status, restore purchases, and provide access to premium features.

Payments made through Google Play or the Apple App Store are processed by Google or Apple. FitSocial does not directly receive or store your full payment card details.

FitSocial may receive subscription status, transaction identifiers, product identifiers, renewal status, and related information necessary to manage paid access.

13. Data Storage and Security

FitSocial uses reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

14. Data Retention

FitSocial retains personal information only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.

Health and fitness history may remain associated with your account until deleted through available app features or account deletion procedures.

15. Account and Data Deletion

FitSocial allows users to request deletion of their account and associated personal information.

Users can request account deletion directly from the FitSocial application through the available account settings.

Users can also request account deletion without using the app by visiting:

https://bizchat.lk/fit-social/delete-account

The account deletion page explains the steps required to submit a deletion request and the categories of data that will be deleted or retained.

When an account deletion request is completed, FitSocial will delete or anonymize personal information associated with the account, including where applicable:

• Account profile information
• Name and email address
• User account identifiers
• Health and fitness records synchronized with FitSocial
• Workout and activity history
• Location and route-related information
• Wearable device information
• Community posts and other user-generated content
• Photos and videos associated with the account
• Push notification tokens and device identifiers

Certain information may be retained where required for legal, accounting, security, fraud-prevention, regulatory, or dispute-resolution purposes. Any retained information will be kept only for the period necessary for those purposes.

Some deleted information may remain temporarily in secure backups until normal backup retention periods expire.

16. Device and Technical Information

FitSocial may collect device and technical information required to operate the application, including device or other identifiers, Firebase installation identifiers, push notification tokens, operating system information, application version, and related technical information.

This information may be used for app functionality, account security, notifications, troubleshooting, service operation, and fraud or abuse prevention.

17. Sharing of Information

FitSocial does not sell personal information.

FitSocial does not sell health or fitness information.

Information may be shared with service providers only when necessary to operate FitSocial, comply with legal requirements, protect users or the service, or when you explicitly choose to share information.

18. Advertising

Health and fitness information obtained through Health Connect, Apple Health, HealthKit, or connected wearable devices is not used for personalized advertising.

19. Children's Privacy

FitSocial is not intended for children below the minimum age required by applicable law unless the service is specifically made available with appropriate consent and protections.

20. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information.

You can also control health, notification, Bluetooth, camera, microphone, photo, and location permissions through your device settings.

21. Third-Party Services

FitSocial may use third-party providers such as Google Firebase, Google Play, Apple services, cloud hosting providers, and other technology providers necessary to operate the application.

Their handling of information may also be governed by their own privacy policies.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to FitSocial, legal requirements, or privacy practices.

When changes are made, the updated Privacy Policy will be published with a revised "Last Updated" date.

23. Contact Us